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Quality

World Water Academy was founded by and for the water sector. Every day, we are committed to ensuring the quality of our courses and training programs. Together, we strive to elevate knowledge and skills within the water sector.

In everything we do, we aim for top quality. You can see this in practice through our collaboration with the most experienced and knowledgeable trainer-instructors, carefully selected for their expertise and extensive practical experience. Our Didactics team continuously monitors the study materials and strives to further improve the quality of our courses and training programs. Our entire team is enthusiastic about supporting you in your development and ensures that this process runs smoothly.

 

Participant Feedback

Every training program, course or module is evaluated by participants upon completion. World Water Academy sets the benchmark for these evaluations at 3.8 (on a scale of 0 to 5).

Certifications

ISO-9001

World Water Academy is ISO-9001 certified. This certification focuses on optimal quality management. A quality management system in accordance with the ISO 9001 standard is essential for the quality of our training programs and courses. Since 1998, we have operated under the ISO-9001 certified quality manual. Quality and customer focus are key aspects of Wateropleidingen and are safeguarded by implementing the PDCA cycle. The ISO certification follows a three-year cycle, during which an external auditor conducts an annual review to ensure that Wateropleidingen meets the internationally recognized requirements.

NRTO

Transparency regarding products and services, adequate service delivery, professional customer interaction, and staff expertise: all these aspects are highly valued at World Water Academy. These are formalized in the NRTO quality mark (Dutch Council for Training and Education), issued by the industry association for private training providers and assessed by an external certifying body. Our customers can expect this level of quality and professionalism from World Water Academy.

CRKBO

As an educational institution, World Water Academy complies with the Quality Code for Training Institutions for Short Professional Education. This is a requirement to be registered in the Central Register for Short Professional Education (CRKBO), allowing our activities to qualify for VAT exemption.